Due to the many questions we have received, we have created an FAQ page. Below are the most frequently asked questions. If your question is not listed, please send an e-mail to and we will answer it.

Online livestream

  • Is there an (online) livestream?

    There won’t be an (online) live stream during the World Gymnaestrada Amsterdam 2023.

WG2023 Fan Shop

  • Are there shipping and return costs?

    No return shipments available.

  • Can I exchange the item?

    Yes you can, only if item is in new condition including the official WG2023 tag and packaging.

  • How do I exchange an item?

    Only possible at the official merchandise booth

  • How do I report a complaint about an item?

    Please send an email to but also check your order after collecting.

  • How do I return an item?

    Only possible at the official merchandise booth

  • How many items can I order at a time?

    As much as you like.

  • I received a damaged item, what now?

    After picking up your goods at the event please directly check your order.

  • Overview size chart?

    For each wearable item we communicate clear size charts.

  • What to do if my desired payment method is not available?

    You can send us an email with the items you want to order. So, we will arrange a payment for you. After receiving the payment, we will reserve your items.

  • Why is my desired checking account not available?

    We have chosen the most used ones, but you can always buy the items at the event at our booth.

  • Can I cancel my order?

    No, this is not possible.

  • Can I change my e-mail address after I have placed an order?

    Please send an email to with the changes and your order confirmation.

  • Can I place an order from abroad?

    Yes you can.

  • Can I see my order history?

    No, this is not possible.

  • Do I have to place an order for a minimum amount?

    No, there is no minimum spend.

  • I accidentally placed the same order twice, what now?

    Please send an email to including full details and order reference.

  • Where can I pick up my order?

    You can collect your goods at  the pick-up booth during the openings hours of World Gymnaestrada Amsterdam 2023.

  • Will I be informed about the status of my order?

    After placing the order and payment is confirmed, you can collect your goods at the pick-up booth at the event.

  • Can I use multiple discount codes at the same time?

    No, you can use only 1 code per order.

  • I have a confirmation email, but my money has not been debited yet, what now?

    Please check your order and make sure your order has been processed. For additional support please  send an email to including full details and order reference.

  • My money has been debited but I have not received a confirmation email, what now?

    Please send an email to with your full details including order reference number.

  • Can I see the colors and sizes available?

    All information is available in the webshop.

  • Is a product I have in my shopping cart automatically reserved for me?

    Yes, after payment your product has been automatically reserved for you.

  • Is a sold-out product available again later?

    You can contact us during the event at the official merchandise booth.

  • My size is not available

    The sizes mentioned in the webshop are the only sizes which are available.

  • What credit cards do you accept?

    All major credit cards and debit cards are accepted.

  • What is my warranty period?

    In general, no warranty, but we look into each case by case

  • Who can I call/email if I have any questions?

    You can send all your questions to

  • Within how many days should I report a complaint?

    Complaints must be reported directly after collecting.

Opening & Closing Ceremony

  • Will there be marking on the grass for gymnasts during the Opening & Closing Ceremonies?

    Yes. Please check the latest Bulletin on the website for the most up to date Field Plan.

  • Will all participants be in the Opening Ceremony and do the march in together like before?

    We are working on a calculation to make the march in possible in any way. This can be both inside and outside the stadium. For updated information, please check the latest Bulletin

  • Regarding the new marcing in, have you taken into consideration people with a handicap?

    This event is for everyone and of course we are taking into account people with disabilities.

World Team

  • When are the rehearsals and performances?

    Group 1:

    Wednesday 2 August
    Rehearsals: 9h30 – 12h30
    Performance: 13h40 – 14h00

    Group 2:

    Saturday 5 August
    Rehearsals: 13h00 – 16h00
    Performance: Between 16h00 and 17h30 (during Closing Ceremony)

  • In which group will our federation join the World Team?

    Group 1:

    AUS            AUT             BEL
    CAN            CHI              FIJ
    FIN              FRA             GER
    HON           ITA               SWE


    Group 2:

    GBR            JPN              LIE
    MEX            MLT            NED
    NOR            POR            SAU
    SUI              URU            USA            VEN

  • What is the World Team?

    The World Team is an international Large Group Performance in which gymnasts from all over the world can take part. What is special, is that it is not connected with any group, but all of those who participate in the World Gymnaestrada can take part, even individuals.

  • When do we know the final groups and the outline of the performance?

    The final lay out of the performance (who stands where on the pitch, etc.) will follow 2 July the latest.

    You can find the different outlines of the performance here.

  • Is it possible to combine a visit at the FIG Gala (5 August) and take part at the World Team?

    Yes, that is possible. The rehearsals and performance for the World Team are in the afternoon and the FIG Gala will be at 10 o’clock in the morning.

  • Where will we perform?

    In the Olympic Stadium (Amsterdam).

  • Where can the props and T-shirts be collected?

    We will inform you soon about the details regarding collection of the props and T-shirts.

  • Should we wear short or long trousers?

    Please wear long, black trousers. It will be good to bring also black shorts with you. If the temperature is too high we can switch to shorts.

  • Should we dance barefoot?

    Please wear white sneakers (without ‘high’ socks).

  • How will the T-shirts look like?

    It will be a white T-shirt. On the front a World Gymnaestrada logo and on the back ‘World Team’.
    For those who have not ordered a T-shirt, please bring your own white T-shirt.

  • How will the fans look like?

    They will be in all colors of the rainbow.

  • Can we use the original song from Lady Gaga – Born This Way? Or is it a special mix?

    You can use the original one. We only skipped the last few seconds. Our performance is 4.03 minutes.

  • Can everybody be part of it?

    Yes. But the deadline was the 31th of May. So, unfortunately it is not possible to join the team anymore.

  • How many participants will join the World Team? From how many countries?

    There will be 1985 participants (two teams) from 25 different countries.

  • How long have you (choreographers) been involved with World Gymnaestrada?

    As choreographers, Danique and Anouk been involved since September 2022.

  • If we perform during the closing ceremony, can we see something from the show also?

    Yes, after your part of the show, we bring you to a place where you can watch the other part of the show.


  • Will there be workshops or speaker corners?

    We will not be offering any workshops or speaker corners.

  • Will there be an educational moment?

    For now, this is not included in the official programme.


  • What is the ticket price for children, from what age?

    There is no specific price for children, students or grandparents. Children till 3 years old (on the day of the event) have free access and have to sit on the lap of the parents. Children from 4 years have to buy a regular ticket for the specific Performance.



  • What is the ticket price for the FIG gala and National Evening?

    For the FIG Gala we have two ticket prices because of the different categories – Category 1: €40,00 and Category 2: €35,00 – for the National Performances we have two ticket prices because of the different categories – Category 1: €35,00 and Category 2: €28,00

  • What is the ticket price for the World Team?

    There is no ticket for the World Team.

School Accommodation

  • Will there be pumps for the matrasses?

    Pumps will be provided in the schools for the sleeping mattresses.

  • Is there an emergency desk at the schools 24/7?

    Yes, each school will have an emergency desk which will be manned 24/7.

  • Are there freezers in the schools for the storage of medicine?

    Yes, freezers will be provided in all schools for the storing of medicine.

  • Is there Wifi available in the schools?

    Yes, the schools will have a wifi network.

  • Can we enter the school 24/7?

    Yes, schools can be entered 24/7. During the day volunteers will be present. During the nightly hours there will be night security.

  • Are there doctors in every school?

    In all schools there will be at least one person that has a first aid diploma.

  • Will it be possible to serve dinner in the schools?

    No, dinner will be served at the RAI venue. It is prohibited to serve dinner at the schools.

  • Will it be possible to arrange a BBQ in the schools?

    It is prohibited to BBQ at the schools.

  • Will my school be wheelchair friendly?

    Most schools have an elevator and are wheelchair friendly. Please send an e-mail to to request a wheelchair friendly school, so this can be taken into account in the allocation process.

  • Does my school have gender neutral facilities?

    There a several schools that have a gender neutral bathroom in the building. If this is applicable to you delegation, please contact

  • Will there be ice available at the schools for injuries?

    Yes, icepacks will be stored in a freezer in the school.


  • What are the timings & menu for lunch and diner?

    The draft schedule is as follows;
    Lunch 11.00 – 14.00
    Dinner 17.00 – 20.00

    The final schedule depends on the total amount of requests for lunch and dinner.

  • Will you take into account different cultures regarding food (e.g halal)?

    We take into account the different cultures and customs as much as possible. The menus are varied and there is always an alternative choice. For example; if you don’t want to eat pork there will be an alternative. If you don’t want to eat beef, we offer an alternative etc.

  • Is there an option for a packed lunch if you have bought the package?

    It is possible not to eat lunch in the lunch room but to take it with you. However, the participant must collect this themselves in the catering hall, we do not offer packaging. Unfortunately it is not possible to put together a packed lunch for these numbers.

  • Will there be other food options other than official catering?

    Various food trucks will be placed on the forecourt of the RAI and near the Olympic Stadium. Information about the set-up will be included in Bulletin 5.

  • Is tapwater drinkable?

    Yes! All water from taps is drinkable. You will find these taps everywhere on site and in the city. Please follow this link (linken to see where you can find the taps in the city.

Transport and Transfer

  • Where can I travel to with my GVB pass?

    With all GVB trams, (night) buses and metros in Amsterdam, Diemen, Duivendrecht, Amstelveen, Schiphol and Weesp. Please check for more information.


  • What are the public transport times for relevant trams in Amsterdam?

    Public Transport operates between 06:00 and 23:00hrs. Please check for more information.

  • Is it possible to rent a bike?

    You can rent a bike at several shops in the city. Or via our partner Tours & Tickets.


  • Are you accepting international volunteers?

    Yes, if you are interested to sign up please follow this link.

National Stands / Expo

  • Is it possible to directly contact the LOC regarding interest in a commercial stand?

    Yes, for direct contact please contact


  • What are the quarantaine Covid-19 R&R in The Netherlands?

    For the latest Covid-19 R&R please check the government website here.

Large Group Performances

  • Are there lockers or containers available for the Large Group Performances?

    There will be places around the Olympic Stadium where you can leave your belongings. We will also place lockers big enough for backpacks and clothes in these places.